Dear Jake,
Thank you for taking the time to share your feedback with us regarding your recent purchase with AIRSCREAM. We appreciate your honest review, and we apologize for any inconvenience you experienced with the defective item.
We sincerely regret that one of the batteries broke after only two uses. We have taken note of your concerns about the stock, and we assure you that we continually monitor and maintain the quality of our inventory.
On a positive note, we are delighted to hear that our customer support team was able to promptly assist you and provide a resolution by shipping out a new device right away. Your satisfaction is our priority, and we are always here to help whenever you need assistance.
If you encounter any further issues or have any additional feedback, please do not hesitate to reach out to us. We value your input, and it helps us improve our products and services for all our customers.
Once again, thank you for bringing this matter to our attention, and we truly appreciate your understanding. We hope that your overall experience with our products will be positive and enjoyable.
If there's anything else we can do to enhance your vaping experience or if you need any further assistance, please feel free to contact us anytime. Thank you for choosing AIRSCREAM.
